Abnormal processing time & timeouts

Incident Report for Mindee

Resolved

Between 4.10pm and 5.15pm UTC, the average processing time of a document when using Mindee API prediction service was reported higher than usual (2 to 3 times slower in average) resulting in an increased number of timeout errors. The issue was quickly escalated and solved. The service was back to normal at 5.15pm UTC.
Posted Jul 21, 2022 - 18:30 CEST